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- Mon., Sep. 27https://us02web.zoom.us/j/84884065523Shortages of chips, cars, parts, appliances, computers, and more. What else can go wrong in 2021 in the world. What should dealers expect and how can they prepare and adapt to this new reality in automotive.
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Ian is a senior leader in the automotive industry with over 20 years of industry experience including 10 years of automotive retail experience. He is also an experienced trainer with deep experience in Sales, Service, F&I, and BDC departments in large dealer groups and small dealerships. Ian's family has been in the automotive industry for generations in Ontario starting with his grandfather and Nethercott Chevrolet.
Ian has had the opportunity to work with large and small dealer groups all over North America and
he has always had a customer service and experience focus.
As the Director of Automotive Partnerships for Nabthat Ian is now helping dealerships enhance customer experience, and drive increases in conversion for sales, service, and parts every single day with state-of-the-art digital experiences that convert and sell cars on Autopilot.
Jeff is an automotive industry professional with over 30 years of experience. Having held every position in variable operations, ranging from sales up to GM, Jeff has a solid understanding of the automotive retail industry and the automotive world in general. He has worked with a wide range of manufacturers, ranging from pickups, luxury brands, and even motorcycles.
Over the years, Jeff has been heavily involved in both the provincial and national automotive scene. He was a Certified Pre-Owned Discussion Panelist at the Automotive Remarketing Canada annual conference for a few years, discussing the nation-wide growth opportunities and challenges faced in CPO markets. He also sat as one of the founding members of the Salespersons Advisory Committee of the Motor Vehicle Sales Authority of BC, giving a voice to over 7000 licensed automotive retail salespeople and managers in BC and was a member of a Dealer Advisory Board for CarProof (now CarFax Canada).
His passion for the automotive industry combined with his track record of helping, mentoring, training, and advising hundreds of people in both fixed and variable operations has led him to where he is today.